Last Updated: October 21, 2026

This Privacy Policy explains how PHAM VAN DUY, operating as LA StudioWeb (“we”, “us”, or “our”), collects, uses, stores, and protects personal information when you visit https://la-studioweb.com or purchase our digital products or remote technical services.

1. Data Controller

The business responsible for the processing described in this policy is:

Legal Business Name: PHAM VAN DUY
Privacy Contact: info@la-studioweb.com

2. Information We Collect

Depending on how you interact with our website, we may collect:

Customer and Order Information

• Name and email address.
• Billing address and country.
• Purchased products, order amounts, and currencies.
• Order status and purchase history.

Payment Information

• PayPal transaction identifiers.
• Payment confirmation and refund status.
• Information needed to reconcile payments and investigate disputes.

Payments are processed by PayPal. We do not ordinarily receive full payment card numbers from PayPal.

Digital Delivery Information

• License issuance timestamps.
• Product and order identifiers.
• Delivery email address.
• License activation or redemption status, where available.
• Theme/plugin source-code file download events, where logged by the website.
• License issuance and order fulfillment records; the website does not track license-key text download/view counts.

Technical and Security Information

• IP addresses and browser information, where collected.
• Account login and security events.
• Relevant checkout and fraud prevention records.

Website Service Project Information

• Website URLs, project briefs, troubleshooting descriptions and service communications.
• Limited technical access details where necessary to provide authorized work (handled through agreed secure channels).
• Work logs, deliverables and completion correspondence, where retained.

Customer Support Information

• Support emails and messages.
• Order-related complaints.
• Information voluntarily supplied during troubleshooting.

3. Purposes and Legal Bases

Where the GDPR or similar privacy laws apply, we process personal information under the following legal bases, as appropriate:

• Contractual necessity: To process orders, deliver license keys, and provide purchased products and contracted technical services.
• Legal obligations: To maintain accounting records and comply with applicable requirements.
• Legitimate interests: To protect transactions, prevent fraud, secure our services, and manage legal claims, subject to applicable balancing requirements.
• Consent: Where required for optional cookies, marketing communications, or other processing that depends on consent.

4. Payment Processing

We use PayPal to process supported payments.

When you select PayPal, certain transaction and order information is shared with PayPal to complete and verify your payment.

PayPal’s handling of your information is also governed by its own privacy notices.

5. Digital Product Fulfillment

We process order, theme/plugin file download (where captured) and delivery information to issue license keys, support our 14-day voluntary refund policy, provide activation assistance, prevent duplicate fulfillment, and investigate delivery problems. License keys are displayed to the purchaser after confirmed payment; our website does not monitor license-key text download or view counts. For remote website services, we process the project details and limited access information necessary to carry out authorized work.

We may retain license issuance records. We do not claim to independently track license activation or redemption events unless a particular product integration supports those functions and they are disclosed separately.

6. Fraud Prevention and Disputes

We may process relevant transaction, technical, and delivery information to detect suspected fraud, investigate unauthorized payments, and respond to chargebacks or payment disputes.

We do not use such information for unrelated purposes without an appropriate legal basis.

7. Sharing Your Information

We may share relevant information with service providers involved in:

• Payment processing.
• Website hosting and infrastructure.
• Transactional email delivery.
• Fraud prevention and website security.
• License fulfillment and activation.
• Customer support and accounting.

We may also disclose information where legally required or reasonably necessary to establish, exercise, or defend legal claims.

Service providers used or contemplated for these purposes include: PayPal (payment processing); website hosting, transactional email and technical service providers [IDENTIFY ACTUAL PROVIDERS BEFORE PUBLISHING].

8. Data Retention

We retain personal information for periods reasonably necessary to fulfill the purposes described in this policy.

Our retention periods include:

• Order and accounting records: [SPECIFY ACTUAL RETENTION PERIOD].
• License issuance and theme/plugin download records: [SPECIFY ACTUAL RETENTION PERIOD].
• Security and fraud prevention logs: [SPECIFY ACTUAL RETENTION PERIOD].
• Customer support communications: [SPECIFY ACTUAL RETENTION PERIOD].
• Payment dispute records: [SPECIFY ACTUAL RETENTION PERIOD].
• Technical service project correspondence and work records: [SPECIFY ACTUAL RETENTION PERIOD].

Records may be retained longer where required by law or necessary for an ongoing legal claim.

9. Cookies

Our website uses cookies and similar technologies for essential functions such as shopping cart management, checkout, account authentication, and security.

We may also use optional analytics or marketing technologies, where enabled and permitted by law.

Where consent is required, nonessential cookies will not be activated before the required consent is obtained.

For more information, see [ADD COOKIE POLICY URL IF APPLICABLE], if applicable.

10. International Data Transfers

Because our business serves international customers, personal information may be processed in countries outside your country of residence.

Where required by applicable law, we use appropriate safeguards for international transfers, such as applicable contractual protections or recognized adequacy arrangements.

11. Data Security

We implement reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or loss.

These safeguards may include access restrictions, secure communications, software updates, and security monitoring.

No online system can guarantee absolute security.

12. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

• Request access to your personal information.
• Correct inaccurate information.
• Request deletion of eligible information.
• Restrict or object to certain processing.
• Request data portability where applicable.
• Withdraw consent where processing is based on consent.
• Submit a complaint to an appropriate supervisory authority.

To exercise your rights, contact info@la-studioweb.com.

We may need to verify your identity before responding.

13. Children’s Privacy

Our services are not directed to children below the minimum age permitted under applicable law.

If we learn that personal information was collected from a child in violation of applicable requirements, we will take appropriate steps to address it.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations.

The latest version will be published on this page with its effective date.

15. Contact Us

Business: PHAM VAN DUY
Email: info@la-studioweb.com
Website: https://la-studioweb.com